Return and Refund Policy

It is our goal to ensure that our customers feel completely at ease whenever they make a purchase on our website. Therefore, if for any reason you are not fully satisfied with your purchase or if your package was lost by the shipping company, we invite you to contact us and request a refund.

The following terms apply to all products purchased from us.

Order Cancellation Rights

All orders placed on our website can be canceled at any stage for any reason. The customer will receive a full refund within 1-15 business days, depending on their bank’s processing time.

Additionally, all our customers are entitled to return their orders within 30 days without needing to justify their decision. The 30-day deadline begins on the day the goods were received by the customer or by a third party acting on the customer’s behalf.

If you wish to exercise your right to cancel your order, please inform us via email at: info@mushroomtrippyhippy.com.